Refund & Cancellation Policy

Last Updated on February 27, 2026

Important: By making a purchase with CORPHARM, customers acknowledge and accept the terms outlined in this Refund & Cancellation Policy.
01

Refund Eligibility & Requirements

To process a refund request, supporting images and/or videos must be submitted to Info@corpharm.com.

Required Documentation

  • Clear visibility of Batch Details.
  • Clear visibility of Order Details.
Leaking / Broken / Unsealed Products
  • Product damage images
  • Spillage photographs
  • Mono-carton images
  • Outer packaging images
Missing / Wrong / Empty Products
  • Package content images
  • Package opening video
  • Outer packaging photographs
Dirty Packaging Complaints
  • Complete package images
  • Open package photographs
  • Visible condition evidence
02

Cancellation Policy

Cancellation by Customer

Orders cannot be cancelled once they have been accepted and processed.

In cases involving potential faults on our part, customers may contact support for discretionary review and evaluation of their refund request.

Cancellation by CORPHARM

We reserve the right to refuse or cancel any order due to:

  • Limited Product Availability
  • Pricing Errors
  • Fraud Prevention Concerns
  • Verification Issues

Customers will be notified of any full or partial order cancellation.

03

Refund Processing

Refund Timeline

7 - 10 Working Days

Once approved, refunds will be processed through the original payment method used during purchase.

Refund processing times may vary depending on your bank, payment gateway, card issuer, or financial institution.

Missing Refund?
If you have not received your refund within the expected timeframe, please contact your payment provider, bank, or card issuer directly before reaching out to our support team.
04

Contact Support

✉️

Email Support

Info@corpharm.com

🕒

Support Hours

9:30 AM - 5:00 PM IST

Jurisdiction

This Refund & Cancellation Policy shall be governed and interpreted in accordance with the laws of Rajasthan, India.

Legal Disclaimer: CORPHARM reserves the right to modify, update, or amend this policy at any time without prior notice. Customers are encouraged to review this policy periodically for the latest updates and changes.