SHIPPING AND DELIVERY POLICY

Effective Date: __09/06/26_______________

This Shipping and Delivery Policy ("Policy") constitutes a legally binding agreement between you ("User", "Customer", "Buyer") and M/S CORPHARM ("we," "us," or "our," registered at Ward No 4, Vidara (Rural), Jaipur, Rajasthan – 303103). This Policy governs the dispatch, shipping, and delivery of products purchased through the CORPHARM website and/or any associated platforms (collectively, the "Platform").

By accessing the Platform and placing an order, you expressly acknowledge, understand, and agree to be bound by the terms contained herein. This Policy shall be read in conjunction with our Terms and Conditions, Privacy Policy, and Refund & Cancellation Policy.

1. ORDER PROCESSING AND DISPATCH

1.1. Upon successful placement of an order and subsequent realization of full payment through our authorized payment gateways, M/S CORPHARM shall endeavor to process and dispatch the ordered product(s) from the manufacturer’s premises within twenty-four (24) to forty-eight (48) hours.

1.2. Dispatch and processing timelines exclude Sundays and public holidays recognized in Rajasthan, India.

1.3. While we act on a best-efforts basis to adhere to the aforementioned timelines, dispatch times are strictly estimates. In the event of a delay due to inventory discrepancies, technical issues, or other operational constraints, you will be notified via your registered contact information.

2. DESIGNATED LOGISTICS PARTNER

All physical deliveries of products purchased on the Platform are executed and managed by our authorized third-party logistics and delivery partner, Shipro Catter ("Delivery Partner"). By placing an order, you consent to the sharing of your necessary shipping information (Name, Address, Contact details) with Shipro Catter to facilitate the delivery, in accordance with our Privacy Policy.

3. DELIVERY TIMELINES AND CONDITIONS

3.1. Following dispatch, products are estimated to be delivered to your registered shipping address within seven (7) to fifteen (15) business days.

3.2. Pursuant to the Indian Contract Act, 1872, time is not of the essence for the delivery of goods under this Policy. Delivery timelines are indicative and not guaranteed. M/S CORPHARM shall not be held liable for any direct, indirect, consequential, or incidental damages arising out of delayed deliveries.

4. SERVICEABILITY AND ADDRESS VERIFICATION

4.1. Delivery services are subject to the serviceability of the specified PIN code by our Delivery Partner. If your delivery address falls outside the serviceable parameters of Shipro Catter, we will promptly notify you.

4.2. In the event of non-serviceability, you may furnish an alternate, serviceable address. Failing this, M/S CORPHARM reserves the right to unilaterally cancel the order and initiate a refund subject to the Refund and Cancellation Policy.

5. TRANSFER OF TITLE AND RISK OF LOSS

5.1. In accordance with the Sale of Goods Act, 1930, the legal ownership and title of the products shall pass to you strictly upon the successful physical delivery of the products at your designated address and the realization of full payment by M/S CORPHARM.

5.2. The risk of loss, theft, or damage to the products shall remain with M/S CORPHARM or its Delivery Partner during transit and shall transfer to you immediately upon successful delivery and acceptance of the package at your address.

6. DELIVERY ATTEMPTS AND NON-ACCEPTANCE

6.1. Our Delivery Partner shall make a maximum of three (3) attempts to deliver the package to your registered address.

6.2. If you arbitrarily fail or refuse to accept the delivery across these consecutive attempts, the product will be returned to our facility. We reserve the absolute right to deduct outward and return shipping costs from any potential refund. Furthermore, repeated unexcused rejections of delivery may result in your Account being permanently restricted or barred from making future purchases on the Platform.

7. INSPECTION UPON DELIVERY AND GRIEVANCE REDRESSAL

7.1. You are advised to conduct a visual inspection of the outer packaging upon receipt.

7.2. If the shipment appears to be completely open, significantly soiled, leaking, broken, or tampered with, you are instructed to refuse the delivery or refrain from using the product.

7.3. To claim a remedy, you must unequivocally comply with our Refund and Cancellation Policy by capturing clear photographic or video evidence (including the mono-carton, outer packaging, and batch details) and reporting the discrepancy to Info@corpharm.com within the stipulated timeframe.

8. FORCE MAJEURE

M/S CORPHARM shall not be held liable for any failure or delay in the dispatch or delivery of products resulting from circumstances beyond our reasonable control (Force Majeure Event). Such events include, but are not limited to, Acts of God, pandemics, natural disasters, strikes, lock-outs, riots, acts of war, governmental regulations or orders, telecommunication or network failures, and supply chain disruptions.

9. MODIFICATION OF POLICY

M/S CORPHARM reserves the unilateral right to amend, modify, or update this Policy at its sole discretion, at any time, without prior notice. The most current version of the Policy will be published on the Platform. Your continued use of the Platform following any such amendments constitutes your binding acceptance of the revised terms.

10. GOVERNING LAW AND EXCLUSIVE JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes, claims, or legal proceedings arising out of or in connection with the shipping, dispatch, or delivery of products shall be subject to the exclusive jurisdiction of the competent courts and tribunals located in Jaipur, Rajasthan, India.

11. CONTACT INFORMATION

For any grievances, tracking inquiries, or clarifications regarding this Policy, please contact our Customer Support:

●       Email: Info@corpharm.com

●       Operating Hours: 9:30 AM - 5:00 PM (IST), Monday to Saturday (excluding public holidays).